At Corvin Cam, we strive to provide high-quality photography equipment. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
- Returns are accepted only for damaged, defective, or incorrect items received.
- The return request must be initiated within 7 days of delivery.
- Items must be unused, in their original packaging, and include all accessories.
- Products damaged due to misuse, improper handling, or wear and tear are not eligible for return.
2. Return Process
To request a return, follow these steps:
- Email [email protected] within 7 days of receiving the product, mentioning your order number and reason for return.
- Attach clear photos of the product showing the defect or damage.
- Our team will review the request and provide further instructions.
3. Refund Policy
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within 7-10 business days via the original payment method.
- Shipping charges (if applicable) are non-refundable.
4. Exchanges
- We do not offer direct product exchanges. If you need a replacement, initiate a return and place a new order.
5. Non-Returnable Items
- Items not in their original condition, missing accessories, or damaged due to customer handling.
- Products returned after 7 days of delivery.
- Discounted or clearance sale items.
6. Contact Us
For any questions or return requests, please contact us at:
📧 Email: [email protected]